Privacy Policy

At our store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction information
• Information you provide when contacting customer service

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Provide shipping and delivery services
• Send order confirmations and updates
• Respond to customer service requests
• Improve our website, products, and services
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal requirements

We will not use your personal information for purposes unrelated to our business without your consent, unless required or permitted by law.

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete payment card information on our servers. Payment providers handle payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and provide a better shopping experience.

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our website and fulfill orders, including payment processors, shipping providers, website hosting providers, and customer service providers.

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of certain uses of your information.

To make a privacy-related request, please contact us using the information below.

9. Children’s Privacy

Our website is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: connect@skyjoydune.com