Shipping Policy

We are committed to making your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver orders for our Evening Bags.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive shipping information when available.

2. Shipping Time

Estimated delivery times may vary depending on the destination, shipping method, customs processing, and other circumstances.

Typical delivery times may range from 7–20 business days.

Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control.

3. Shipping Costs

Available shipping options and applicable shipping fees will be displayed during checkout before you complete your purchase.

Any applicable shipping charges will be clearly shown at checkout.

4. Tracking Information

When tracking information is available, it will be provided to you after your order has been shipped.

Please allow some time for the tracking information to become active after shipment.

5. Delays

Shipping delays may occur due to weather, customs procedures, carrier issues, holidays, or other circumstances beyond our control.

If your order appears to be significantly delayed, please contact us and we will do our best to assist you.

6. Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address, additional shipping costs may apply if the package needs to be reshipped.

7. Customs and Import Duties

Depending on the destination country, international orders may be subject to customs duties, taxes, or other import charges.

Any such charges are generally the responsibility of the customer unless otherwise stated.

8. Contact Us

If you have questions about shipping or your order, please contact us:

Email: connect@skyjoydune.com